1. General Information

PuPla Cigars SRL respects your privacy and is committed to protecting personal data worldwide.

This Privacy Policy explains how personal information is collected, used, stored, and protected when you visit our website, communicate with us, or purchase our products.

We process personal data in accordance with generally accepted international data protection principles, including lawfulness, transparency, purpose limitation, and data minimization.

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2. Data Controller

The data controller responsible for processing personal information is:

PuPla Cigars SRL
57007 Yasica Arriba
Puerto Plata
Dominican Republic

For specific operational purposes such as payment processing or international logistics, PuPla Cigars SRL may cooperate with carefully selected service providers in other jurisdictions.

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3. Personal Data We Collect

Depending on how you interact with us, we may collect the following categories of personal data:

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• First and last name

• Billing and shipping address

• Email address

• Telephone number (optional)

• Payment-related information (processed exclusively by certified third-party payment providers)

• IP address, browser type, and device information

• Order history and transaction records

• Website usage data collected via cookies and similar technologies
   

We do not knowingly collect personal data from minors. Our products and services are intended exclusively for adults of legal age.

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4. Purpose of Data Processing

Personal data is processed strictly for legitimate business purposes, including:

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• Processing and fulfilling orders

• Managing customer communication and inquiries

• Ensuring website functionality and operational security

• Improving our services and user experience

• Complying with legal, regulatory, and accounting obligations
   

PuPla Cigars SRL does not use personal data for automated decision-making, profiling, or targeted advertising.

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5. Disclosure of Personal Data

PuPla Cigars SRL does not sell, rent, or trade personal data.

Personal information may be disclosed only where necessary to:
 

• Payment service providers

• Shipping and logistics partners

• Professional advisors or authorities where legally required
   

All recipients are contractually obligated to handle personal data securely and solely for the intended purpose.

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6. Cookies and Website Technologies

Our website uses cookies and similar technologies to ensure technical functionality and to analyze website performance in an aggregated and anonymized manner.
 

• No cross-platform tracking

• No personalized advertising

• No sale of behavioral data
   

You may restrict or disable cookies through your browser settings at any time.

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7. International Data Transfers

As a globally operating company, PuPla Cigars SRL may process or transfer personal data across borders where necessary to fulfill contractual or operational requirements.

Appropriate safeguards are applied to ensure a consistent level of data protection, regardless of processing location.

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8. Data Security

We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, loss, or misuse. These measures include encryption technologies, access controls, and secure IT infrastructure.

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9. Data Retention

Personal data is retained only for as long as necessary to:

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• Fulfill contractual obligations

• Meet legal and regulatory requirements

• Resolve disputes or enforce agreements
   

Once no longer required, data is securely deleted or anonymized.

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10. Your Rights

Depending on applicable laws in your country of residence, you may have the right to:

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• Request access to personal data

• Request correction or deletion of data

• Object to certain processing activities
   

Requests may be submitted to: privacy@puplacigars.com

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11. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect legal, operational, or technical changes. The most current version will always be available on our website.

Last updated: January 2026